All features
MSP & Ops
Ticket Email Notifications
When a NAS device goes offline, a captive portal stops responding, or a tenant exceeds quota, a ticket fires. The right people get the right alert: super admin for platform, MSP admin for their estate, venue admin for their site.
Business outcomes
- Outages caught in minutes, not days
- Right alerts to the right people
- No alert fatigue from flapping devices
- Audit log of every incident
Capabilities
What's inside.
NAS offline alerts
Triggered after a configurable downtime threshold.
Auth failure thresholds
Spike-detection on OTP/RADIUS failures.
Role-based routing
Super, MSP, reseller, venue admins each get the alerts that apply.
Deduplication
No 100 emails for a single flapping NAS.
How it works
3 steps from connect to deliver.
01
1
Define thresholds
How long offline before paging? How many failed auths before alerting?
02
2
Define recipients
Map roles to email addresses (and optional webhooks).
03
3
Get the right alert
Once. Deduped. Plain English. With links into the dashboard.
Pairs with