Cookie Policy
Effective date: January 18, 2026 · Last updated: March 8, 2026
This Cookie Policy explains how TheWiFy ("we", "us", "our") uses cookies and similar tracking technologies when you visit our website at www.thewify.com or use our services. This policy should be read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide analytics information, and remember your preferences. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining until they expire or you delete them).
How we use cookies
We use the following categories of cookies:
Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core features such as page navigation, secure areas, and session management. You cannot opt out of these cookies as the website cannot function without them.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously. This data helps us improve the website experience. These cookies are only set with your consent.
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings. If you do not allow these cookies, some features may not function properly.
Cookies on captive portals
When guests connect to WiFi networks managed through TheWiFy, our captive portal may use strictly necessary cookies to manage the authentication session. These cookies are essential for the WiFi login process and are deleted when the session ends. No tracking or marketing cookies are used on captive portals.
Third-party cookies
We may use third-party services that set their own cookies. These include:
- Google Fonts — to deliver web fonts (functional)
- Stripe — for payment processing on voucher purchases (strictly necessary for transactions)
We do not use third-party advertising cookies. We do not sell or share cookie data with third parties for their own marketing purposes.
Your rights under GDPR
Under the General Data Protection Regulation (GDPR) and the ePrivacy Directive, you have the right to:
- Be informed about what cookies we use and why (this policy)
- Give or withdraw consent for non-essential cookies at any time
- Access information about the data cookies collect about you
- Request deletion of cookie-related personal data
Managing cookies
You can manage your cookie preferences in several ways:
- Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking all cookies may affect website functionality.
- Device settings: Mobile devices typically provide controls over cookies and tracking in system settings.
For more information about managing cookies, visit allaboutcookies.org.
Data retention
Session cookies are deleted when you close your browser. Persistent cookies are retained for up to 12 months unless you delete them sooner. Analytics data derived from cookies is retained in anonymised form for up to 26 months.
Changes to this policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact
If you have questions about our use of cookies, contact our Data Protection team at privacy@thewify.com or sales@thewify.com.
You also have the right to lodge a complaint with your local data protection supervisory authority.