Documentation
Setup guides, hardware integration playbooks, RADIUS configuration, API reference, and MSP onboarding — everything you need to ship.
Quickstart guides
Launch your first branded captive portal in under an hour.
- • First-venue setup checklist
- • Connecting your access point
- • Choosing a portal template
- • Publishing your first portal
Hardware integration
Per-vendor reference configs for every major WiFi vendor.
- • MikroTik RouterOS (Hotspot + RADIUS)
- • Cisco Meraki external captive portal
- • Aruba Instant + ClearPass
- • Ubiquiti UniFi guest portal
- +1 more
RADIUS configuration
Cloud RADIUS setup, attribute mapping, CoA, accounting.
- • Pointing your NAS at our RADIUS
- • Attribute mapping per vendor
- • CoA-Disconnect setup
- • Accounting + audit logs
- +1 more
Marketing campaigns
WhatsApp, SMS, email triggers + audience segmentation.
- • Connecting WhatsApp Business
- • Setting up SMS providers
- • Building drip campaigns
- • Birthday + win-back automation
- +1 more
API reference
RESTful API documentation, auth, and code samples.
- • Authentication + tokens
- • Tenants + venues
- • Guest sessions
- • Campaigns + segments
- +1 more
Webhooks
Real-time event delivery to your systems.
- • Session events (login, expire, disconnect)
- • Campaign engagement events
- • Billing + voucher events
- • NAS offline + incident events
- +1 more
MSP onboarding
Bulk venue provisioning, white-label setup, custom domains.
- • Bulk venue CSV import
- • White-label brand kit
- • Custom domain DNS setup
- • Reseller account creation
- +1 more
Operations
Daily reports, ticket routing, incident management.
- • Daily incident reports
- • Ticket email routing
- • NAS offline alerting
- • Auth failure investigation
- +1 more
Start here.
Detailed articles linked here will be published as the docs site rolls out — for now, contact us for any setup guide you need.
Need an integration done with you?
MSP plans include hands-on onboarding. We'll do the white-label setup, the DNS, the first venue, and train your team.
Stuck on something specific?
Customers on paid plans get email support; MSP Scale and Enterprise get a dedicated Slack channel. Email support@thewify.com.